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We only sell high-quality products from well-known suppliers.

All items in our store are from reputable Australian suppliers and are covered by the 12-month manufacturer's warranty for faults and defects. In accordance with Australian Consumer Law.

Miss use, damage or change of mind by the customer is not covered under warranty.

To complete a claim you may be required to return the item at your cost for inspection before the claim can be processed.

If you have a problem with an item send us a message with a full description of the fault, your contact details and photos and we can assist you with your manufacturer claim.

Some of our products have extended manufacturer warranties. These will be advertised on the product page and are managed by the manufacturer. 

Please choose carefully. 

It is the buyer's responsibility to read the product description, understand what they are purchasing, measure their own vehicle, and know what size item they need. 

We will not accept change of mind returns (unless faulty) of: 
* Caravan, camper trailer or pop-top caravan covers
* Custom-made products
* All Awnings and Annexe/Awning Walls
* Special orders (Items that are not regularly stocked that have been specifically ordered for a customer)

You can read the warranty terms and conditions of Campsmart Products here. 

SHB

You will find a full list of our terms and conditions at the bottom of every page of our website. 

If you have any further questions regarding our terms and conditions please let us know and our team will be happy to discuss. 

Important 

While we offer a 30-day change of mind period for many of our products, some products can not be returned once purchased. It is the buyers' responsibility to read the terms and conditions and decide if they would like to purchase these products. 

Choose carefully.
*** It is the buyers' responsibility to read the product description, understand what you are purchasing, measure your own vehicle, and know what size item you need.

We will not accept change of mind returns of: 
* Caravan, camper trailer or pop-top caravan covers
* Custom made products
* All Awnings and Annexe/Awning Walls
* Special orders (Items that are not regularly stocked that have been specifically ordered in for a customer)
* Anything that has been fitted, used, marked, damaged, or installed in any way. 

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