Campsmart Privacy Screen Warranty Conditions

The Camp Smart XD range of Privacy Screens come with a 5 Year Manufacturers Warranty from the date of purchase. The warranty covers manufacturing defects during normal use. Normal use is defined and use on a non-permanent RV for intermittent periods of up to 28 days at a time.

Commercial use, permanent use, and use in domestic applications are all excluded.

Other exclusions include:

- Accidental damage;
- Damage caused by excessive heat;
- Damaged caused by use in adverse weather conditions (eg. where the BOM has issued a weather warning);
- Privacy Screens which have been modified by the customer;
- Accessories included with the screen, such as the storage bag, pegs, and guy ropes.

Camp Smart Pty Ltd reserves the right to repair, replace or provide credit/refund for warrantable items. Any credit or refund will exclude the cost of postage paid.

Customers are required to complete and submit the Camp Smart approved online warranty form during the warranty period and attach photos of the issue where relevant. 

Customers may be required to present the defective goods for inspection, including inspection for defective workmanship, or otherwise provide evidence of the claimed Defect, accompanied by evidence of proof of purchase. 

Warranty is non-transferable to new customers if the product is re-sold.