It can be tricky ordering caravan parts online. The most challenging products to measure are:
We have a number of caravan equipment buying guides to help you take the measurements and find the right fit for your caravan accessories.
If you still aren’t sure, visit our Support Page
Customers who purchase online are welcome to click and collect from our warehouse during the following hours:
41A College Street, Gladesville NSW 2111
Opening hours:
Monday–Friday: 9:30 am–15:30 pm
Saturday and Sunday: closed
Click here for further information on our Click and Collect process
We dispatch our orders every weekday. Your arrival time depends on its size and your delivery location. Bulky orders like caravan awnings, screens, kitchen appliances, furniture, and custom-made caravan accessories may take longer to deliver. For more information, including estimated delivery times based on your location, see our delivery guide
Yes. When your purchase leaves the warehouse, you will get an email with a copy of the invoice and the tracking number. You can use the tracking number to check on the status of your delivery with our Couriers/Australia Post.
If your purchase is damaged or faulty, contact us by completing the warranty form - you will need to include a description of the problem, with some photos of your problem. Damaged deliveries must be reported within our transit policy guidelines,
If your product is faulty it will be covered under warranty.
For change-of-mind returns, we have a thirty-day return policy, with some exclusions.
Returned products must be unused and in the original packaging.
Please check our returns policy for further information.
We will not accept returns for the below products (unless they are faulty):
Choose carefully.
It is the buyer's responsibility to read the product description, understand what you are purchasing, measure your own vehicle, and know what size item you need.
We will not accept change of mind returns of:
* Caravan, camper trailer, or pop-top caravan covers
* Custom-made products
* All Awnings and Annexe/Awning Walls
* Special orders (Items that are not regularly stocked that have been specifically ordered for a customer e.g Camper Trolleys)
* Anything that has been fitted, used, marked, damaged, or installed in any way.
We accept Mastercard and Visa as well as PayPal. We also have AfterPay and Zip so you can order now and pay for your purchase in installments.
Open the product page and click on the ‘Notify’ button and you will be added to the waitlist. We will notify you via email when the product is back in stock.
Welcome to Campsmart.net.au, your one-stop online store for all your caravan and camping needs in Australia. We are dedicated to providing you with high-quality products and exceptional customer service, whether you're an experienced RV owner or new to caravanning.
Looking for caravan accessories near you? No problem - we offer fast and affordable shipping across Australia, so you can get the items you need to be delivered right to your door. From annex matting to caravan fans, we've got you covered.
Our online store is stocked with a wide range of caravan and camping supplies, including spare parts, hot showers, and more. Whether you're looking for something specific or just browsing, our selection of products is sure to meet your needs and budget.
We understand the importance of having reliable and durable equipment for your caravanning experience, which is why we only source products from top sellers with a proven track record. Our team has extensive knowledge and experience in the industry, and we are always here to help you find the right products for your specific needs.
We take pride in offering exceptional customer service, so you can shop with confidence at Campsmart.net.au. Our team is here to answer any questions you may have, and we are committed to providing you with a hassle-free shopping experience.
Whether you're a seasoned RV owner or just getting started, we are your go-to source for all your caravan and camping needs. Shop now and experience the Campsmart.net.au difference.
Learn more about our story on our about page.